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Ciel of Germantown

Licensed assisted-care living facility in Germantown, Shelby County, Tennessee

60 licensed beds
26 secured beds
1 state actions listed
Quick answer

Ciel of Germantown is a 60-bed assisted-care living facility at 8199 Poplar Avenue in Germantown, Shelby County, holding Tennessee Health Facilities Commission ACLF license #352, licensed through July 10, 2027; 26 of those beds are in a secured memory care unit.

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At a glance

Ciel of Germantown is a 60-bed assisted-care living facility at 8199 Poplar Avenue in Germantown, Shelby County, holding Tennessee Health Facilities Commission ACLF license #352, licensed through July 10, 2027; 26 of those beds are in a secured memory care unit.

Is Ciel of Germantown in Germantown licensed by the state of Tennessee?

Ciel of Germantown appears on the state's current roster as license #352 with 60 licensed beds, which makes it smaller than the 78-bed middle of the Memphis-area ACLF roster.

RecordValue
LicenseACLF #352 (HFC), status Licensed
License expiresJuly 10, 2027
First licensedJuly 10, 2013 (about 13 years)
Licensed beds60
Secured (memory care) beds26
Adult day care beds0
Last state survey (HFC listing)June 26, 2025
Disciplinary actions listed by HFC1
Management company (HFC listing)Ciel Senior Living, Winter Park FL

It has held a Tennessee license since 2013, and the license renews every year on its original anniversary date under rule 0720-26-.03(4).

Is Ciel of Germantown's state inspection up to date?

HFC's facility listing gives June 26, 2025 as the date of Ciel of Germantown's last survey, about 16 months before this page was built.

That is longer than the 15-month interval Tennessee's ACLF rule sets for unannounced inspections (0720-26-.05(1)). The public listing can lag behind actual visits, so ask Ciel of Germantown for its most recent statement of deficiencies and plan of correction, which it should be able to produce.

Across all 35 licensed ACLFs in the three counties, the median gap since the last listed survey is 27 months.

Has Ciel of Germantown been fined by the Health Facilities Commission?

Yes. HFC lists 1 disciplinary action against Ciel of Germantown, the most recent dated November 22, 2022; Tennessee's civil penalties for ACLFs run up to $1,000 per violation for care and records problems and up to $3,000 per resident for keeping an inappropriately placed resident.

  • November 22, 2022: CMP Order $500.00, CMP Order $1000.00 — Welfare and Safety for residents

Most Tennessee ACLF orders are consent orders: the facility agrees to pay civil monetary penalties without a hearing. Ask what the cited problems were and what changed afterward.

Can Ciel of Germantown care for someone with dementia who wanders?

Yes: HFC's October 2026 bed report lists 26 secured beds at Ciel of Germantown out of 60, which Tennessee defines as a distinct part of the facility where residents are intentionally denied egress except for life safety.

A secured unit must keep at least one awake attendant physically on the unit around the clock, admit residents only after a physician, a registered nurse and a family member or advocate evaluate them, review each placement quarterly, and train every unit worker each year (0720-26-.08(9)). Ask Ciel of Germantown for its daily staffing pattern on the unit. See how Tennessee regulates secured units.

What are the alternatives to Ciel of Germantown nearby?

The closest other licensed ACLF is Brookdale Germantown in Germantown, in the same ZIP code, with 54 beds and 0 disciplinary actions on its HFC record.

FacilityMiles awayLicensed bedsSecured / Alzheimer's bedsLast state surveyState disciplinary actions
Brookdale Germantown
7701 Poplar Avenue, 38138
0.054004/14/20260
Gardens of Germantown
3179 Professional Plaza Drive, 38138
0.0626205/13/20243
Germantown Plantation Senior Living Community
9293 Poplar Avenue, 38138
0.0152005/01/20242
The Village at Germantown
8020 Walking Horse Circle, 38138
0.0601605/20/20251
The Pointe at Kirby Gate
6480 Quince Road, 38119
2.6602208/23/20222

Where is Ciel of Germantown and what is nearby?

Ciel of Germantown is in Germantown, Shelby County; the nearest acute-care hospital on HFC's hospital report is Methodist Le Bonheur Germantown, in the same ZIP code.

Next is Saint Francis Hospital at about 2.6 miles. Distances use ZIP-code centroids, so treat them as approximate.

If nursing care is needed later, the nearest CMS-certified nursing homes are The Village at Germantown (0.4 mi, CMS 3 of 5) and Iris Cove Health & Rehabilitation (2.8 mi, CMS 1 of 5).

What questions does Ciel of Germantown's record raise?

Let the public record set the agenda: ask what led to the November 22, 2022 order and what monitoring is in place now.

  • The listed survey date is 16 months old; ask for the most recent survey report and plan of correction.
  • Ask how many staff are awake overnight, and whether medications are given by licensed nurses or certified medication aides.
  • Ask to see the secured unit's daily staffing log; the rule requires it to be recorded every day.
  • Ask whether the facility accepts TennCare CHOICES members for Assisted Care Living Facility services, and what room and board costs if it does.
  • Ask for the written fee schedule; Tennessee requires 30 days' notice of any fee change and written disclosure of liability insurance before admission.
Source: Tennessee Health Facilities Commission bed reports, October 2026 edition (tn.gov/hfc), and HFC facility listings retrieved October 30, 2026 (internet.health.tn.gov); HFC Facility Action and Abuse Reports, January 2025 to 2026 (tn.gov/hfc). Star ratings are CMS's own; we do not rate facilities.

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